SOLUTION
Our team developed a comprehensive design strategy that incorporated scalability and a consistent design language across generations. By addressing production material issues and ensuring global adaptability, we were able to create the first hardware design that was retained for three generations of products (M5, M6, and M7), resulting in significant cost savings.
USERS
The primary users for this project were Cisco's customers utilizing their professional server workspace, with a focus on creating a more human-centered design that would improve the overall user experience.
MY ROLE
As the sole designer on the team, I served as a design intermediary, resolving production material issues and ensuring seamless communication with stakeholders. I designed all components, instructed overseas graphics teams, conducted research for the entire line, and optimized ergonomics and out-of-the-box experience. I also designed a global graphics and icon system, managed materials approval with vendors, and successfully applied Cisco's corporate design system to this vertical.
RESULTS
The Cisco Unified Computing Systems M5 Product Family was the first generation to reuse the entire design language, leading to increased brand recognition and scalability. This approach saved Cisco an estimated $200M through reduced redesign, retooling, storage, and increased reuse of chassis components.